Shared Inbox

horizontal dots

Collaborate On Incoming Messages

Use HelpMate’s shared inbox to organize all incoming customer messages in one place for efficient teamwork. Respond to tickets promptly or assign them to specific agents.

Ticket Overview

Increase customer satisfaction with outstanding support

Track multichannel customer requests, direct customers to the self-service portal, and keep your team on the same page with HelpMate.

No credit card. No commitment.