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Knowledge Base

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Easily build your Knowledge Base

Radically reduce your support volume and increase customer satisfaction with a 24/7 smart, self-service Knowledge Base.

Create your Knowledge Base now
Knowledge Base

Join 200+ happy companies serving happy customers.

Why HelpMate?

Reduce your support volume via a Self-Service Knowledge Base

Customers demand instant solutions to their problems. Deliver instant help and make them happier while dealing with less conversations.

⚡

Easy & Amazing

HelpMate is the easiest no-code solution to create a knowledge base your customers will find amazing

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Powerful content editor

Craft your help content and make it stand out. Our inline content editor seamlessly blends into your writing experience while supporting rich media and beyond.

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Unlimited Knowledge Bases

Create as many Knowledge Bases as you need for different brands, products, etc.

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Looks Professional

Your articles look like a professionally created website with your brand

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Custom Domain

Use your own domain such as support.acme.com so your visitors can easily find you.

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Blazingly Fast

HelpMate is optimized for SEO so that search engines easily find your website.

Faster answers for customers, fewer questions for your team

A knowledge base can provide all the information that your customers need in one place. It can range from FAQs about your product/service, common issues and their solutions, videos with tutorials on how to do things and more.

Fast & Easy

Blow away customers by how great it looks

Create a professional self-service help center that will help your customers find answers to their problems. This frees up your team for important tasks and makes your customers happier.
Manage all your help centers easily from one place.
Blow away customers by how great it looks
Blow away customers by how great it looks Professional Look

Blow away customers by how great it looks

Your customers deserve a professional looking knowledge base. We went the extra mile, optimized HelpMate for all devices and designed it so beautifully, that your customers will get blown away.
Blow away customers by how great it looks
Powerful editor

Create articles at rocket speed

It's easy to add text, images, hyperlinks, tables, and videos to articles. Then, select categories, add related articles, and customize your SEO details.
Create articles at rocket speed
Connect your custom domain Custom Domain

Connect your custom domain

We have chosen our name for a reason. We host your project on a subdomain of our pretty helpmate.so domain such as piedpiper.helpmate.so

Make it match your brand by connecting your own subdomain so that it looks likesupport.piedpiper.com
Connect your custom domain
Help customers find what they need Search

Help customers find what they need

Enhance your knowledge base with our sophistacted search that helps your users find exactly what they are looking for.
Help customers find what they need
Perfectly match your site with your brand Customize

Perfectly match your site with your brand

Customize your site experience so that it looks and feels like yours. From gradient backgrounds, menu and footer links to widget icons.
Perfectly match your site with your brand
Optimize your help articles Reactions

Optimize your help articles

Article reactions are a great way to get insight on your good vs bad articles. This way you can improve articles that don't work and learn from the ones that that do.
Optimize your help articles
Search engines love to display your articles SEO

Search engines love to display your articles

In order to serve your customers the fastest knowledge base on earth, we've made an amazingly fast rendering engine. This also comes with an amazing side benefit: Google, Bing and other search engines love to rank fast websites.

To maximize your SEO appearance HelpMate allows you to customize your Meta Title, Meta Description, Favicon Image, and and OG Image.

Search engines love to display your articles

Create your perfect Help Center

Focus on providing value while we handle your help center's uptime, scalability, and maintenance.

Get started

No credit card. No commitment.